Terms & Conditions of Business

Carrier	the third-party operator providing the air ambulance, commercial airline, ground ambulance or sea ambulance services.
CLCA Assistance	C.L.C.A. Assistance Limited. Registered at Companies House under number 11885439. Registered Office: The Granary Condover Mews, Condover, Shrewsbury, Shropshire, United Kingdom, SY5 7BG.
CLCA Maritime	CLCA Maritime is the trading name of C.L.C.A. Assistance Limited
Commissioner	any person, organisation or entity who has placed an order for Services and/or entered into a Contract with CLCA Assistance to purchase Services.
Contract	the contract between CLCA Assistance and the Commissioner for the supply of Services in accordance with these Terms and Conditions.
Services	the case management and/or delivery of medical assistance in the field of patient retrieval, transport and repatriation in the maritime sector.
Specification	the description or specification of the Services set out in any cost estimate by CLCA Assistance to the Commissioner.

1.1. A reference to a statute or statutory provision is a reference to it as amended or re-enacted. A reference to a statute or statutory
provision includes all subordinate legislation made under that statute or statutory provision.
1.2. Any words following the terms including, include, in particular, for example or any similar expression, shall be construed as
illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
1.3. A reference to writing or written includes fax and email.

2.1. Any cost estimate given by CLCA Aeromed is valid for a period of 7 days from its date of issue (unless otherwise specified) and will
include all predictable aspects of the patient transport including utilisation of subcontracted third-party services. Additional costs or charges may be payable under Clause 7 below.
2.2. The Contract shall come into existence when the Commissioner places an order for the delivery of Services within the validity period
of a cost estimate issued by CLCA Aeromed or, if the validity period has expired, upon written acceptance of the order by CLCA
Aeromed.